Success as a manager and leader is not determined by a university or college degree nor experience on the job. Research has shown that the only determining factor that makes the difference between indifferent and ineffective leadership is a person’s ability to use strong people skills, or as it is now known as ‘soft skills’.
“Deloitte found that the skills students gained in school — time management,
academic knowledge, teamwork and analytical skills — were different from those
that employers valued — leadership, sales talent,
general business knowledge and being entrepreneurial.”
(Skills Learned in School Differ From Those Demanded at Work, by Sangeeta Bharadwaj Badal)
It is common sense that the power of an organisation’s success lies in the hands of its employees – the salespersons, those who manage teams and projects, build, fix, plan, motivate, inspire and dedicate themselves to creating a place where people like to do business – inspired employees who like to work for your company.
It is also common sense that organisations make soft skills the number one priority of any organisational learning and development strategy.
In reality, we all know that common sense is not a trait that wins out against budgets, time and apathy. Too often human resource and L&D practitioners are reluctant to make the right decision – to develop and nurture talent to become your leaders and the drivers for business growth.
Soft skills represent the intangible qualities that enable managers and leaders to work with and interact with the workforce effectively.
The human qualities of great leadership include self-awareness, communication, empathy and emotional intelligence are what makes soft skills powerful learning tools for winning over the hearts and minds of your employees.
Soft Skills Training does not need to be expensive or time-consuming or difficult to do especially in large organisations
To find out about smarter options – contact Training Fundamentals Online to find out more about Be the Manager You Need to Be ©